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Why People Come

To Us

Want to find out more about what we offer?

We collect from all businesses – any size.

If you’re a small business most major courier companies won’t come to you to pick up your parcels. You’ll need to deliver to the courier. If they do collect from you, it might be at noon or 1 pm. That’s only about halfway through the working day.

You can conceivably take, package and have maybe another thirty or forty orders ready to go out before we pick up late afternoon or early evening – and your parcels will still get there the next day. For a small online business that makes a real difference in terms of customer satisfaction and brand building.

As a company owner, you might give the responsibility of selecting suitable couriers to one of your admin people, a PA or perhaps receptionist. They’re probably not across all the best shipping rates and routes and the ever-changing nuances of logistics daily,

In using 28-82 Logistics you have peace of mind that once a job is lodged our system will route it via the most cost-effective, appropriate carrier to use, avoiding any possible surcharges or unpleasant surprises. All our client needs to do is put the correct weight, size and destination of the item into our system.

Our system, despatchlab, is updated daily with any changes, guaranteeing that our clients avoid sending parcels or shipments through the wrong courier or incurring any customs delays or surcharges.

Regardless of how many different carriers our client’s parcels are set to go with they only have to complete one set of paperwork, one manifest. They will receive one invoice. This all saves time – time that can be particularly valuable in an SME where staff are more likely to be wearing several different hats. Staff can use that time to do other, more productive, things – ultimately having a direct impact on the company’s bottom line. 

Legislation changes regularly as do carrier surcharges. We’re right on top of any changes, with those changes updated in our system daily. This means clients don’t need to worry about these changes to ensure they’re selecting the best or most economical shipment methods.  We do that. 

Get Started

I want my deliveries to be better!

We’ll look at your shipping bills for the last month or quarter. Volume, weights, sizes, destinations. This will give us an understanding of your business – of the scale and scope of the service you need. We’ll then look at where and how we can make savings and potentially get parcels delivered more quickly.

It’s not just the £s savings though. Our service saves you significant amounts of time each month in administration time and logistics. Even if that’s just one person at an hour a day it adds up to about twenty hours a month or the equivalent of about 15% of a salary. And that person has had time freed up to focus on other parts of the business.


On Time Express is the trading name of 28-82 Logistics Ltd.


01926 266230


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