Easy as 123

The Science behind happy fulfilment and delivery.

Smart inventory, fulfilment and delivery

Our Software.

Your Competitive Advantage.

despatchlab is THE AI delivery software, providing a fully-managed, end-to-end solution for all your logistic needs.

    You’ll book your orders onto the system, entering package sizes, weights and destinations. despatchlab will then hand-pick the best, most cost-efficient courier for the job. Once the AI has worked its magic, we’ll collect your parcels at a time that’s convenient for you and get them to where they need to be. Job done.   


    But despatchlab is more than just a match-making machine. It is a powerful yet simple platform that streamlines all of your operations, providing you with a single hub to manage all things logistics. Courier contact, tracking, manifests, invoicing, label printing, and more – it’s all handled by despatchlab. 


    This frees up your time to be spent in more productive ways. It minimises costs in employee training and surprise surcharges. It transforms your logistics, giving you the means to maximise your profits as you move forward with your company.   


    Ready to join the logistics revolution? Get in touch!  

    despatchlab means you have:


    One Single Entry System

    No need to train your staff in multiple entry systems.


    One Manifest

    Quantities, origins, costs, destinations – all in one place.


    One Invoice

    All of your delivery costs handled on a single sheet of A4.

    One Touch Label Printing

    The time-waste of repeated processes is a thing of the past!

    One Tracking System

    Keep on top of your deliveries, wherever and whenever.

    One Point of Contact

    Cut the hassle of chasing multiple carriers to sort out delivery issues.


    One Single Entry System

    No need to train your staff in multiple entry systems.

    Companies are often forced to spend precious time and money training staff in multiple systems of entry. It’s hard to keep track of, and it’s woefully inefficient. 

    With Despatchlab, employees will only need to be trained in one system of entry – and a simple one at that. Not only does this free up your company’s resources, but it also ensures more uniformity and consistency in your day-to-day operations.  

    We’re fully integrated…

    With multiple carrier partners, we’ve got a wide choice when it comes to getting parcels where they need to be.

    despatchlab is kept up to date by diamondlogistics ’ head office. It’s updated daily and includes any changes in legislation and revised surcharges. This includes all relevant requirements regarding shipping to the EU post-Brexit – meaning no customs hold-ups.

    despatchlab offers a fully tailored integration that includes full API, EDI transfer, bulk import or manual entry – bespoke to your precise requirements.

    We automatically utilise Best Performance Routing (BPR) so clients can rest assured that every consignment is being despatched via the best possible courier. despatchlab includes booking, tracking, reporting and management on one-easy-to use, online platform.

    Shopify, eBay, Amazon and more…

    Whether you sell via major players or your own bespoke marketplace, we can integrate flexible fulfilment with your operation

    Track, trace and proof of delivery at your fingertips

    All shipments covered by in transit insurance

    A multitude of delivery options – road, air and sea

    Truly global solutions – local, national or international

    Get Started

    I want my deliveries to be better!

    We’ll look at your shipping bills for the last month or quarter. Volume, weights, sizes, destinations. This will give us an understanding of your business – of the scale and scope of the service you need. We’ll then look at where and how we can make savings and potentially get parcels delivered more quickly.

    It’s not just the £s savings though. Our service saves you significant amounts of time each month in administration time and logistics. Even if that’s just one person at an hour a day it adds up to about twenty hours a month or the equivalent of about 15% of a salary. And that person has had time freed up to focus on other parts of the business.


    On Time Express is the trading name of 28-82 Logistics Ltd.


    01926 266230


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